Cobit FAQ > What is the overall quality of CobiT, and were there any process owners/executives that were part of the expert review?

What is the overall quality of CobiT, and were there any process owners/executives that were part of the expert review?

In order to assure the final quality of CobiT, several measures have been taken. The most important are:

i.	The whole research process has been governed by the CobiT Steering Committee (CSC). Besides preconceiving the deliverables, the CSC has also been responsible for the final quality of these deliverables.
ii.	The detailed research results have been quality controlled throughout.
iii.	The preliminary research results, as well as the framework, have been exposed to two groups of experts including business managers.
iv.	Before issuing the final texts they have been distributed to a number of specialists for comments.

The Management Guidelines were developed by a world-wide panel consisting of 40 security and control experts, IT management and performance management professionals, industry analysts and academics who participated in a residential workshop conducted by professional facilitators. The workshop deliverables went through a quality assurance process and were exposed for review. However, it needs to be emphasized that these guidelines remain generic, generally applicable and do not provide industry specific norms. Organisations will in many cases need to customise this general set of directions to their own environment.

Overall, experience shows that the CobiT model appeals to business management as a whole and that they appreciate the added value of it in view of improving their control over IT. In this regard, we are confident that the required quality level, beyond customer satisfaction, has been achieved.